This notice describes how your medical information may be used or disclosed and how you can gain access to it. Please read this notice carefully.
The Health Insurance Portability and Accountability Act (HIPAA) of 1996 is a federal program that requires strict confidentiality for all your personal health information. That includes all your medical and dental information used or disclosed by us in any form, whether electronic, written or verbal. The Act gives you significant rights to understand and control how your health information is used. The Act also provides penalties for the misuse of Protected Health Information (PHI).
Uses and Disclosures of Protected Health Information
Your PHI may be used or disclosed by our physician, office staff or others involved in your care and treatment, whether providing healthcare services to you, paying your healthcare bills, supporting the operation of our practice or any other lawful use.
Treatment: We will use and disclose your PHI to provide, coordinate or manage your healthcare and related services. This includes the coordination or management of your healthcare by a third party. For example, your PHI may be given to a physician you have been referred to in order to ensure that he or she has the necessary information to diagnose or treat you.
Healthcare Operations: We may use or disclose your PHI to support our business activities. These activities may include quality assessment, employee review and conducting or arranging other business activities. We may also use a sign-in sheet at the registration desk where you will be asked to sign your name and indicate your physician. We may call you by name in our reception area when your physician is ready to see you. We may use or disclose your PHI, as necessary, to contact you to remind you of your appointment. We may phone your home and leave a message (on an answering machine or with the person answering the phone) to remind you of an upcoming appointment, the need to schedule a new appointment or to call our office. We may also mail a postcard reminder or letter to your home address. Please tell us if you prefer that we call or contact you at another phone number or location.
We may use or disclose your PHI under the following circumstances without your authorization. These include, as required by law:
- public health issues
- communicable diseases
- health oversight
- abuse or neglect
- Food and Drug Administration requirements
- legal proceedings
- law enforcement
- coroners, funeral directors and organ donation
- medical research
- criminal activity; prison inmates
- military activity and national security
- Workers’ Compensation
Required Uses and Disclosures: The law requires us to disclose to you when we are investigated by the Secretary of the Department of Health and Human Services to determine our compliance with HIPAA. Other permitted and required uses and disclosures will be made only with your consent, authorization or opportunity to object unless required by law. You may revoke this authorization in writing at any time except to the extent that your physician or the physician’s practice has taken action in reliance on the use or disclosure indicated in your authorization.
Payment: Your PHI will be used, as needed, to obtain payment for healthcare services. For example, obtaining approval for a hospital stay may require that your relevant PHI be disclosed to your health insurance plan to obtain approval for a hospital admission or a health-related procedure.
You have the right to inspect and copy your PHI. Under federal law, however, you may not inspect or copy the following records:
- psychotherapy notes
- information compiled in reasonable anticipation of, or use in civil, criminal or administrative actions or proceedings
- PHI that is subject to law prohibiting access to said PHI
You have the right to request a restriction of your health information. This means you may ask us not to use or disclose any part of your PHI for the purposes of treatment, payment or healthcare operations. You may also request nondisclosure of any part of your PHI to family members or friends who may be involved in your care or for notification purposes described in these Privacy Practices. Your request must state the specific restriction and to whom you want the restriction to apply.
Your physician is not required to agree to your requested restriction. If your physician believes it is in your best interests to permit use and disclosure of your PHI, your PHI will not be restricted. You then have the right to use another healthcare professional.
You have the right to request to receive confidential communications from us by alternative means or at an alternative location. You have the right to obtain a paper copy of this Notice from us, upon request, even if you have agreed to accept this Notice alternatively (e.g., electronically).
You have the right to have your physician amend your PHI. If we deny your request for amendment, you have the right to file a statement of disagreement with us and we may prepare a rebuttal to your statement and provide you with a copy of any such rebuttal. You have the right to receive an accounting of certain disclosures we have made, if any, of your PHI.
We reserve the right to change the terms of this Notice and will inform you of any changes. You then have the right to object or withdraw as provided in this Notice.
You may complain to us or to the Secretary of Health and Human Services if you believe your privacy rights have been violated by us. You may file a complaint by notifying our privacy officer at our office and main telephone number. We will not retaliate against you for exercising your right to file a complaint.
This Notice was published and is effective on or before 6/1/2010.
Mason City Clinic
250 S. Crescent Drive
Mason City, IA 50401
I used to visit the ER often with undiagnosed heart problems. During my last visit in 2004, they told me I probably wouldn’t make it another year. That’s when my doctor at Mason City Clinic found my mitral valve malfunction and surgically repaired it. I recently had my annual EKG exam and my cardiologist found no heart problems whatsoever. Which means I can keep raising my squash, musk melon and tomatoes.Read More
With no warning signs, Jansen Wyatt, 54, suddenly collapsed in his home last November. His daughter-in-law rushed him to the ER at Palo Alto County Health System in Emmetsburg, where they diagnosed a severe heart attack. Jansen was helicoptered to Mason City’s Mercy Medical Center. Samuel Congello, DO, a board-certified cardiologist with Mercy’s Heart and Vascular Institute.Read More
ENT & Allergy Patient
As a young girl I was diagnosed with hearing loss in my right ear. I had many ear infections and surgeries, but the problem only got worse. It was getting hard to do my job because I was missing parts of conversations. Hearing aids only caused me more infections. Then I found Dr. Henry Diggelmann at Mason City Clinic. He recommended BAHA (bone anchored hearing aid), which creates sound using bone amplification.Read More
Plastic Surgery Patient
After years as a special education teacher handling children with significant disabilities and behavioral challenges, I began having limited use of my hands due to severe arthritis pain. I found myself fighting back tears every day because the pain was so bad. I could no longer enjoy one of my favorite hobbies, quilting, either. I met with Dr. René Recinos, a plastic surgeon from Mason City Clinic and recommended a procedure called arthrodesis.Read More
Retired school teacher Charlene Hanson used to love walking in the woods – until the pain and inflammation of arthritis took it away from her. Since she had heard such great things at church and in the community about Mason City Clinic’s Orthopedic Department and Dr. Darron Jones, she made them her choice to replace her arthritic hip and knee.Read More
Roger was always very active, but a few years ago his hip started to bother him. When he would go to bed at night the pain was very severe. “I would have to lay on the floor and put my legs up on the couch to relieve the pain,” said Roger.
His orthopedic surgeon at the Mason City Clinic Dr. Darron Jones said, “I can give you cortisone shots, but this is a quality of life question.
Plastic Surgery Patient
Donna Drake lived with a growing basal cell skin cancer (the most common skin cancer) on her lower eyelid for three years. A family practitioner at Franklin General Hospital recommended Mason City Clinic’s plastic and reconstructive surgeon, Dr. Mark Mulkey, who identified the cancer and performed the extremely delicate eyelid surgery to remove it and reconstruct her eyelid.Read More
Melody Wagner loved walking until severe pain from bunions stopped her cold. She found a board-certified podiatrist at Mason City Clinic’s Podiatry Department. Podiatrists perform leading-edge surgery for bunions and hammertoes, as well as advanced treatments for diabetic feet, heel pain, ingrown toenails and more. Melody was afraid of a painful procedure and a long recovery.Read More
One snowy night about seven years ago, I felt a sudden pain in the back of my leg. I thought I could shake it off and went out to shovel some snow. After a few minutes, I went back inside and collapsed. My wife called 911 but the ambulance couldn’t get to me because of the snow. My neighbors used snow blowers to clear the road and my driveway so the ambulance could get to me.Read More
I injured my knee as a teenager and had surgery. Then, as I got older, the pain returned and began affecting my routine and overall enjoyment of life. My doctor referred me to Darron Jones, MD, an orthopedic surgeon. After a thorough exam, he said I was a candidate for knee replacement. I had the procedure in late January 2014 and was back among the grapes by the beginning of March.Read More
We have a lot of flower gardens on our acreage, and I was having problems kneeling to weed. I couldn’t walk long distances anymore and it was painful to get in and out of the car, walk up and down the stairs. Simple everyday tasks were hard. Eventually I was limping and in a great deal of pain.” said Sheryl Borcherding of Emmons, MN.Read More
Jane, 70, a retired nurse, is a very active person. She is a mother of one daughter and son in law, and has lots of 4 legged kids: guinea pigs, goats, Newfoundland dogs and 10 cats. I suffered with knee pain for a long time and would always take extra strength Ty-lenol.Read More
Gene Wagler, a special needs teacher from Clear Lake, didn’t have a history of heart problems before his heart attack 23 years ago. Gene said, “I didn’t feel any pain that day but I had a “gnawing” sensation in my chest. Within hours Gene was in the Mercy One-North Iowa ER and Dr. Sam Congello, an interventional cardiologist.Read More
GERD Surgical Patient
Kathleen Hanna, 60, is a mother of four, grandmother of nine and a para-assistant at Forest City Elementary School. “I had heartburn with regurgitation for 40 years, have had an ulcer, and have been on heartburn medication for about that long too.” Having been on heartburn medication for many years her physician was becoming worried that it was affecting the function of her kidneys.Read More
GERD Surgical Patient
In March 2019, Duane Obanion, 68, a farmer outside of Mason City, Iowa had an acid reflux attack. He aspirated into his lungs and got pneumonia. “I was in New York visiting my daughter when it happened and I ended up in the Urgent Care Center. When I got home I went to my family doctor and she put me in touch with Dr. Matthew Fabian, a general surgeon at the Mason City Clinic”.Read More
Plastics & Reconstructive Surgery Patient
In February 2019, LeAnn Strother 65, who is left-handed, fell and broke her left wrist. Because it was a complicated break she was referred into Dr. Rene Recinos, a plastics and reconstructive surgeon, and hand specialist at the Mason City Clinic for surgery. Most concerning for LeAnn was if this injury would impact all of the things she loves to do with her hands in the future?Read More
Dan Rodemeyer of Hampton, was at work when the unexpected happened. While on the loading dock, a 4,000 pound steel I-beam fell onto his foot. Dan said, “I was wearing steel toe boots, but the sheer weight of the steel beam crushed my foot and broke two of my toes. It was extremely painful to say the least.”
Dan initially went to the emergency room in Hampton. His foot had very severe soft tissue compression injuries, and there was an internal wound that was causing extreme swelling and pain. Although his big and second toe were broken, thankfully they were not compound fractures.
Urology (Prostate Cancer)
Paul Bruns of Clear Lake, a retired restaurateur and businessman, went to his Medicare screening with his family physician at the MercyOne Family Clinic in Clear Lake. To Paul’s surprise his physician called him back to let him know that his PSA count (protein in his prostate) was very high and that he needed to see a urologist as soon as possible.Read More
Podiatry (Dr. Henrich)
I am back to work on my feet everyday, and I walk my dog everyday. I don’t have any pain. Lisa Fuller, a mother of three from Algona, is on her feet a lot. “I own a can redemption center with my daughter and I am walking and moving eight hours a day. I used to come home with my feet swollen red and in pain. Now when I come home, I go take my dog for a long walk,” Lisa said.Read More
Credits Urologist Dr. Kevin Rier and Team For Her Recovery
Cindy Wingler, 55, was returning from a trip out west with her boyfriend when she didn’t feel well and went to the ER at Hansen Family Hospital in Iowa Falls. She was nauseous and fatigued, and thought perhaps she was having another urinary tract infection which she had many of in her lifetime.Read More
Debbie Walker, 63 of Clear Lake, was in Minneapolis visiting her sister when she accidentally slipped and fell on an icy driveway and severely injured her shoulder.Read More
Jodi Suntken, of Mason City and mother of 2 boys, was desperate to achieve two things: be sick less, and be well more. In an effort to combat her chronic sinus infections, she consulted with Dr. Henry Diggelmann at Mason City Clinic's ENT Department. Via CT scan, he discovered Jodi was born missing her frontal sinuses. Said Jodi, “Everyone usually has four sinus cavities: two maxillary (below your eyes), and two frontal (above your eyebrows).Read More
Rebecca (Becky) Groh
Rebecca (Becky) Groh, 64, only goes to one podiatrist in Mason City and that is Dr. Scott Donohoe.
“I have been to Dr. Donohoe three times - for my right and left foot bunions, and hammertoes, and recently he fixed a hammertoe on my left foot that was really bothering me.
Janet Stangl, 64, a retired administrative assistant from Charles City, was diagnosed with sleep apnea in 2006. Said Janet, "I was in the severe sleep apnea zone. I stopped breathing 30-50 times per hour during the night. I was prescribed the CPAP.Read More
Said Kathy, “Many men on my side of the family have had heart problems, but the women haven’t so I assumed I was ok. I had experienced some pressure on my chest when walking or exercising for 15 minutes or more, but I thought I was just out of shape, or attributed it to my acid reflux. What I have learned is heart disease symptoms are different for women than men.”Read More
Keith Messenger, 44, a business owner in Mason City, was not getting quality sleep, and it was having an effect on his daytime productivity. “For five years or more I would crash (fall asleep) by 12 noon everyday.” Keith was diagnosed with sleep apnea; he was told that his tongue would fall back while he was sleeping blocking his airway during the night. He was prescribed the CPAP machine. Said Keith, “I tried 16 or 17 CPAP face and nose masks. The CPAP was so loud and the masks wouldn’t stay on my face. I was also prescribed a mouthpiece and that didn’t work either.”Read More
Renee Denny, 59, of Garner, Iowa, a retired school administrator, wants to be a healthy and active grandmother one day.
“Five years ago I had gastric bypass surgery and lost 90 lbs. I started at 240 lbs. Although I was pleased with the gastric bypass results, some of my skin was loose and sagging, and was getting caught up in my belly button and creating infections,” said Renee.
Dawn Person, 61, a pastor in Jesup, Iowa, had had allergies for well over ten years. “I had all of the nagging allergy symptoms — sneezing, watery and itchy eyes, runny nose, congestion; and it got to the point that I was feeling tired all of the time. Also it’s hard to be around people when you are sneezing and coughing alot. It makes them understandably uncomfortable. I had been trying over the counter medications and it just got to the point it was more than I could deal with,” said Dawn.Read More
Suzanne Johnson, 74, of Mason City, had been struggling over the last few years to do the things she loves to do.
“I couldn’t do any type of walking. If my husband and I were going to a fair or flea market, I would always have him bring the electric scooter for me. It was limiting — not the day to day things around the house — but going out and doing the things that I love to do,” said Suzanne.
Jane Peterson 68, of Garner Iowa loves to golf, but it was getting harder and harder to do it with the bunions she had on each foot. “My feet would just get tired much sooner when I was golfing. And I was working full time at a factory, standing all day on a cement floor which became very painful. I just wanted to get my feet into shape by retirement so I could continue to play golf comfortably and be active with my 10 grandkids,” said Jane.Read More